Data Breach Response

Last updated: 8 November 2026

1. What this covers

This plan covers the personal information Career Calling Insights holds: briefing subscribers and enquiries. It follows the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).

2. Contain

Anyone who suspects a breach tells the site's operators straight away at info@caqa.com.au. We act at once to stop further access, for example by closing the affected access, changing credentials and preserving logs.

3. Assess

We assess within 30 days, and sooner where we can, whether the breach is likely to result in serious harm to anyone, considering what information was involved, who may have it and what we have done to reduce the risk.

4. Notify

If serious harm is likely, we notify the people affected and the Office of the Australian Information Commissioner as soon as practicable, explaining what happened, what information was involved and what people can do.

5. Review

We record every breach or suspected breach, what we found and what we changed, and review our safeguards afterwards.

Contact

Phone 1800 266 160 or email info@caqa.com.au. See also Complaints and Feedback.