Privacy Policy

Last updated: 8 November 2026

1. About this policy

This Privacy Policy explains how Career Calling Insights (insights.careercalling.com.au), operated by Career Calling International Pty Ltd (ABN 53 162 651 238), part of CAQA Groups, handles personal information. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. At a glance

Reading the site: we do not ask who you are, set no cookies and use no analytics, advertising or tracking scripts.

Subscribing: we keep the name (optional), email address and state you give us, so we can send the monthly briefing.

Enquiries: we keep what you put in the form (name, email, optional phone and organisation, and your message) so we can reply.

3. What we collect and why

Briefing sign-ups: your email address, your name if you give it, the state you are most interested in if you choose one, the page you signed up on, and the time. We use these only to send the briefing and to keep a record of your consent.

Enquiries (sponsorship, data questions and general questions): your name, email address, optional phone number and organisation, your message, the page you sent it from and the time. We use these only to reply and to keep a record of the conversation.

Our web server keeps standard access logs (such as IP address, browser type and the page requested) for security and fault-finding. They are kept for a short time and are not used to identify visitors.

4. Where it is kept

Sign-ups and enquiries are stored in this site's own database on our server in Australia. Enquiries are also emailed to our team so someone can reply. We do not sell, rent or share personal information with sponsors or anyone else for their marketing.

5. Unsubscribing and your choices

Every briefing email has a way to unsubscribe, or you can ask us through the contact page. You can ask to see or correct the information we hold about you, or ask us to delete it, at any time.

6. How long we keep it

Subscriber details are kept while you are subscribed and deleted within 30 days of unsubscribing, apart from a record that you unsubscribed. Enquiries are kept for up to two years after the last contact, unless the law requires longer. See the Data Retention Policy.

7. Security

We take reasonable steps to protect personal information, including encrypted connections, a database that the public cannot read, and limited staff access. If a breach is likely to cause serious harm, we follow our Data Breach Response and the Notifiable Data Breaches scheme.

8. Complaints

If you are concerned about how we have handled your personal information, contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au (opens another site).

Contact

Phone 1800 266 160 or email info@caqa.com.au. See also Complaints and Feedback.